[masraum]

I used to take tires from Tire Rack to NTB to get them installed. I don't do that any more. At a different NTB from the one in the story above. I took my wife's wheels and new tires in to get the tires mounted and balanced. They couldn't figure out how to get the center caps off of her wheels and ended up driving a screwdriver through them from the back. I figured it out when I got the wheels home and had to take them back to get them to buy us 2 new center caps.

Had new tires put on my daughters Jeep. They broke a stud and had a new one on order.

In the past have had about 4 alignments that had to go back at least once to get them right.

It's just not worth it these days to even try them.

Discount Tire seems to have much better customer service. It's still not perfect, just tons better.

I take my stuff to a small independent Goodyear place. It's 15 mins from the house, but worth it.