[Icemaster]

This wouldnt happen to be a big national company with a name that's an acronym, or another one that references a state and a farm would it?

You might consider going one step (maybe two...) higher up the food chain and discuss the adjusters behavior with a manager above her, referencing the fact that you were looking for a reasonable and rational settlement as you're one of their customers as well (something they quickly forget....) without counsel prior to her unprofessional comments. Now, not so much.... It would show a good faith effort on your part to try to be reasonable. See what happens, unless you've already done this. If so, unleash the hounds.


Another beatiful Angela quote destined for someones sig line BTW. :-)