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In my line of work it's a strict balance of sensitivity and insensitivity.
When the mission rubber-hits-the-road is when insensitivity comes to play.
Discussion: During training / garrison time I'm very sensitive to my Soldiers family life, their kids birthdays, school functions etcetera and I want them to take time to foster their families and relationships. When we go on a mission I pick the leader and team by his ability to be successful even if he's going to die and I do not care if he has kids, a wife etcetera.
This may not work in industry, but it's the utilitarian way of business in the military.
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