Quote:
Originally Posted by pete3799
Don't even get me started on automated phone systems.
If these company's would hire a real human to answer the phone the economy would benefit greatly.
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If these companies hired real humans to answer the phones, their profits and stock prices would suffer.
Sorry but that's the reality. I hate ("despise" is probably more accurate) automated phone systems too, but the reality is people are far too expensive to pay them to do jobs that robots/computers/machines can do. A base automated phone system is a couple of thousand bucks. Even a minimum-wage employee costs a company tens of thousands annually, plus the cost of administration, plus the cost of their benefits, plus dealing with their fickle idiosyncrasies ("I don't want to work next Thursday", "so-and-so got more hours than me, why?", "I have to leave early", etc.