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Cdnone1 Cdnone1 is online now
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Join Date: Jan 2003
Location: Los Angeles, CA
Posts: 2,110
Body shop dilemma

I'm looking for opinions here or maybe someone has had some experience with this.
Lets say that your Porsche is damaged in an accident that is not your fault. The other party pays for the repair work and you are covered for a rental car while the shop has your car.
You take the car to a very well respected shop that gives a life time warranty on their work. You did not haggle with the shop on the time it would take and the insurance company paid what they asked.
You are not completely thrilled with the work when you pick up the car but you need it back and it's good enough.
The owner of the shop states when you point some things out that "you didn't pay for a concours paint job" even though you just drove the car in and asked that it be repaired.
Now there is one thing that is driving you crazy and want it fixed.
If the shop owner agrees to fix it (and this has not been discussed yet) who covers the rental car?
Should you have to pay out of your pocket for an additional cost that you would not have incurred if the job was done correctly?
Should the shop agree to expedite the work or at least not take the car and leave it in the shop for days before they start it?
It seems odd that you would have to pay for a rental car, plus be out the use of your car and have to wait when the cause is the fault of the shop not preforming the job correctly the first time.
Thanks
Steve
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1982 SC
Old 08-19-2010, 02:10 PM
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