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The fan on my heat pump went out last month on a Saturday afternoon when it was 115 degrees out. Called a couple of major companies and got answering services. Out of desperation I pulled up Craigslist and looked under services. The first guy I called said he could be here in 20 minutes with a $30 trip charge. He had the fan on his truck and put it in for $260. When I finally got return calls from the big companies I asked them how much to replace the same part... $500-$800.
I talked to the a/c guy while he was working. He said his whole business was built around Craigslist... no office, no warehouse, and no yellowpages ad. Previously he had worked for a large a/c company and said he grew tired of the pressure to sell a/c units to people who just needed a minor repair.
Obviously you have to be careful with CL contractors, but I was very happy with my experience.
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Lee
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