[Schwarzeritter]

I can tell you that from first hand experince, I have watched and seen tech's totally and utterly destroy things. I have to be a little careful how I word things, but in the bitter end it's
a horrific Shakespearean tragedy.

1. When something is stripped, you need to take a very very serious methodical approach.
Nothing is left to wounder, theories etc.

2. Simply replacing a drain plug is not acceptable. I have watched very and highly experinced
tech's attempt to re-thred and often times the car is back shortly after with a leaky drain plug tapped.

3. You need to have the pan replaced, the dealer should of inspected this prior, you're in a pickle. A. You purchused the car as is, or B. You purchused the car with a warrenty. The problem is a matter of who really is guitly.

A. Did a swarthy sharkish salesman have knowledge.

B. Was the tech scared or lazy in a rush. Usually when a plug is stripped bad like that it means
some ( god for bid ) air tool was used.

C. Sometimes the mannagement /sales side has no real 110% concreate evidance or knowledge of whats going on in the shop. ( Antics, I know ) and I know that is not acceptable to the client ie yourself. However I suggest discussing the matter, if the dealership is infact a true Porsche dealer and customer service is correct you should be good.