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Originally Posted by VaSteve

Dan

I'm re-reading your OP here and I have to add some additional comments since I'm not on the mobile phone.

Yes, it can be "taught" whether folks can learn it is their own issue. The book I offered gives some quick hints on stuff to do immediately to improve various situations (I wish I had known you were local, I could lend you my copy...I'm in DC every day).

The question you ask is more fundamental. You mention looking like your in command but refer to first impressions. This is where it breaks down. Many an empty suit casts a big shadow at first but loses all credibility when they a) open their mouth or b) try to deliver on something and can't follow through.

Leadership ability (or who's in charge) is not always assessed correctly at the first meeting...many a sales guy or a restaurant waiter has made that mistake.

Looking like you're in control of the situation and Being in control of the situation are two different things.....ask the guys in PARF.

Substance over image...