Just got off the phone with the vet.
He says the cat was urinating excessively so they thought something was up and did the tests. He did try the, it's in our care so we are obligated to care for them angle.
He response was similar to Glens reply. That they have had episodes where clients complained that they "should have done something"
I agreed with him and reminded him that we are not discussing a cardiac episode or the cats head falling off. Not a situation that required immediate action. If that were the case then I would not have been surprised that they provided the necessary care. The cat was there for 5 days before they ran the tests, the day before she was scheduled to be picked up. One day was not going to make a difference.
I told him the only reason we are discussing it now is due to complete lack of communication on their part, that his office made no attempt at all to contact us. We had no missed calls on our cell phones and my wife checked the call log on our home phone as soon as she saw the bill, no calls. He pulled the assigned tech in and she admitted that she did not try to contact us.
Quote:
Originally Posted by island911
was there some sort of boarding agreement? ....something that gives discretion to the doc's to keep your pet alive until you return?
I imagine a lot of people would be PISSED if Fluffy was just left to die in a cage because no one was around to authorize $40.
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The $40 was for a case of prescription cat food that in his opinion is better for the cat and he ran that plus the test costs on our card without permission. It's like your wrench deciding to use Unobtanium oil that's 3x's the cost of what you normally use cause
he thinks you should be using it.