I was either a waiter or a bartender during the school year in college. I agree with svandamme: I made a lot of money by paying attending and anticipating what each table wanted out of the evening. Some folks want their waiter to be a cipher, others the star of the show...and all points in between.
Among other things, know the menu, inside and out, especially at a high end place (I worked in San Fransisco) where the customer either expects you to because
they know or is out for an expensive evening they saved up for and wants the help.
The key for me was I paid f'ing attention.
My Daughter worked as a hostess last summer at a waterfront crab place here in Maryland, right next to a bit of a honky-tonk bar. She asked me the most important things she should know to get it right.
- Make your waitresses look good.
- Do everything you see not being done.
- Pay f'ing attention
