[imcarthur]

A month ago, I had to call Visa to get back $2K in over payments on my brother’s account. My lawyer had sent them letters back in February. No response. I decided to have a go. After the usual holding pattern, I got some poor Indian woman who had to check with her manager continuously. I got frustrated & almost launched into the parrot skit with her. I did tell her “He’s dead. I told you he was dead. I closed his account last November when he died. My lawyer wrote to you & told you he was dead. Then you sent a check to a dead man & to a dead account & at a dead address. And you are surprised that I didn't get the check? Do you not understand? HE’S DEAD!”

I got the money.

Ian