[DARISC]

I called a vender and made a purchase yesterday afternoon, paid with VISA card. I called and cancelled the order when they opened at 9:00 this morning.

They said, no problem. Then said that it had already shipped and when I recieve it to contact them for an RA number and instructions for returning the item for a full refund (as per their advertising).

I'm suspicious that, besides my expense to mail it back to them, they are going to charge me a re-stocking fee.

My question is, can I write "Refuse delivery. Return to sender" on the unopened package and return it to the Post Office?

I've contested two other purchases (on-line purchases) in the past by notifying VISA and they contacted the vendor and the charge was removed from my account.

I'm also suspicious because when I ordered the item I was told that they are made to the customer's requirements and that that would take a minimum of one week before it shipped. So I cancel the order 18 hrs. after ordering it and it already shipped? When I questioned the person I spoke with this morning he said, Oh, this being the holiday season, we rush to service our customers.

Hmmm...makes me wonder if a lot of this company's income might come from "re-stocking" fees.

Any advice?