[UconnTim97]

I have had Comcast for quite a few years now. They have a stronghold on the Philly market. I call every 6 months or so, shortly before my current plan expires, and ask for the latest and greatest promotion that saves me money. This has been working for me. I mark it my calendar so I don't forget to call.

I forgot to call once and my savings / promotional plan expired. It took some smooth talking, but they did credit me the difference on my next bill after they backdated the new plan.