Quote:
Originally Posted by stomachmonkey
What is your contract length?
Typically any change to your service resets your contract.
FIOS tried that with me last year. My original 2 year term was nearly over and i made a change to my broadband that reset it.
Couple of weeks later they completely eliminated my original package and to maintain the same service was going to be $40 a month more, F that.
I called and *****ed up a storm.
My argument was pretty simple, I agreed to pay you X for the next 2 years in exchange for Y. You have eliminated Y so you are in breach. If I try to cancel my service then you would hit me with a $300.00 early termination fee. You can't have it both ways.
I got my channels back.
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Cool. +1 for the good guys.