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I think you'll need to do the hard reset although if it's the newer OS you might be able to change the primary account in another way. I have an older Droid and it was originally set up using an old Google enterprise account from my old job. The only way to make my personal gmail the primary was to reset it.
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Jerry
1983 911 SC/Carrera Franken car, 1974 914 Bumblebee, 1970 914-4, 1999 323ti
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