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I had a not so good experience with Wells Fargo over a credit card. It's a little off topic.
I had a W/F credit card with a low limit. $2,000.00 I used it for travel. When I would travel this was the only card I took with me figuring if it was stolen or lost it didn't have a high limit for anyone to run up. Last year we are getting ready to go to Disney I have my bookkeeper send in the payment to pay off the small balance so the card is clean for the trip. We go to dinner in downtown Disney with the friends we are with I offer to pay. Hand the girl my card. She comes back and says it was denied. That can't be try again. Same thing. So I pay cash. Go to a store with my little girl she asks for a souvenir denied. So I go outside call the 800# I get a an attendant on the phone ask them to check the account. She says payment received (10 days or so ago) zero balance. I say ok. so what's the problem? She says oh the account is flagged. What does that mean? She refers me to her manager. Rude person. He states the account was flagged as the check was suspicious. I said it is the same check you have been receiving for years. He then states well I guess they thought it wasn't any good and called your bank to verify. Your bank wouldn't discuss the account so they suspended your account until the check gets verified. I said the check cleared 10 days ago how much more verification do you need? He says yeah I see that I dont know what to tell you. I said re-instate the account. Hes says I can not do that. I say get me someone who can. He says no one can reinstate it until your bank verifies it. I then say so the check is cleared the account has zero balance and you need to talk to my bank to ensure the check is valid? He's says yes. I said close my account now. He takes my information and closes my account. He can not reinstate it but he can close it.
I had my bookkeeper overnight me another card the next day. PITA
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