[Mike the mechanic]

Hi Island, the symptoms this virus is causing are similar to Bugbear@mm. My email is inoperative, and my Norton Antivirus 2002 is rendered useless. Unfortunately, the Bugbear removal tool does not detect anything. I am really useless when it comes to computers! I don't really have any one with a computer that I can download the AV program from. I wish there was a way I could contact the Symantec Norton guys, but I can't find any technical hotline on their website. AAHHHHH!!!