[A930Rocket]

MBUSA was as helpful as a kick in the nuts. I called the 1-800 number, told my story and the person I spoke with said let me get a case manager. The case manager comes on and I have to tell the whole story again. Then without pause, she says it's not covered and thanks for calling. There was no discussion. Just a flat refusal.

From what I've read, there's been a lot of blower motors going bad from leaks, prompting the TSB. Perhaps not enough for a recall, but enough that it would cost good money to repair or recall all. Better to deny in their part than pay $600 per car.

I get better service from my Ford and Honda dealers.