[techweenie]

Cannot do anything on the web while using the phone. I had done that a couple times with AT&T and it's useful, but on Verizon, I have to hang up, browse & call back. Not tragic; but I'd have liked to have the simultaneous use option.

AT&T is okay in much of West LA, but in my area, service dropped off over the past year and AT&T expressed no interest in dealing with it. My business partner had the same problem at his house, and bought a micro cell to fix it. The micro cell did not allow him to move from specific "sweet spots" in the house once on a call or it would drop.

Nostatic: agreed that, like banks, you have to be over the irritation threshold to change. In my case, I was.