[Porsche-O-Phile]

Blaming the computer is a convenient excuse used to justify all manner of stupidity, errors and (occasionally) outright fraud. When someone catches them, all they need to do is blame the computer and 99% of the idiots accept the excuse as plausible deniability. The reality is computers only do what they're told to. Someone in the company set the values and entered the data.

"Amit, thanks for trying to help but I need to talk with someone who actually can update/change the data fields in the computer so this gets fixed - can you put me in touch with that individual?"

That's what I'd have said.