[Rick Lee]

The local BMW bike indep. wrench had a very strict appointment policy. This was made apparent by the multiple signs throughout his shop. And since his shop was in his home garage, you couldn't get him by knocking on front door of his house and you didn't want to walk past the gate to the back if he wasn't expecting you. But he recently opened a retail shop nearby and had to hire a front office guy. He's now busier than he ever was. He has a lounge out front with a tv and fridge, sells lots of parts and tires and he and his asst. wrench are always very busy. As long as you're going to be busy, you might as well be working on paying jobs instead of BS'ing with people on the phone or in the front office.