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Hi mr shop owner. I own fastfreds repair shop down the road.
I brought my car in for an alignment and it had 14 more miles on it than when I dropped it off. In addition the prop shaft bushing is now making noise. It's caused by redlining and slamming the gears. I know this because I fix this regularly for my customers. It will take x amount of time to fix.
In addition to an apology I expect a credit billed at my rate or yours, whichever is cheaper.
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