My internet goes off frequently and I'm trying to see if the problem is with my system setup or my provider roadrunner.tx
Just now I could not pull up the internet on Mozilla. I pulled up internet explorer and ran the diagnostic that comes up to solve the problem. In the diagnostic log I find the following messages.
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
HTTP, HTTPS, FTP connectivity
warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
warn HTTP: Error 12007 connecting to
Microsoft Corporation: Software, Smartphones, Online, Games, Cloud Computing, IT Business Technology, Downloads The server name or address could not be resolved
warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to
Microsoft Corporation: Software, Smartphones, Online, Games, Cloud Computing, IT Business Technology, Downloads The server name or address could not be resolved
warn HTTP: Error 12007 connecting to
Sign In The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to
www.passport.net: The server name or address could not be resolved
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.
Does this look normal or is something amiss? Possible virus or something?
The Cable modem sometimes needs to be unplugged and reset sometimes also. Would this info be consistent with a hardware failure there?
FYI this is a wired network with just the one computer active
I'll go do some research myself but any help would be appreciated.