|
Registered
Join Date: Jul 2001
Location: Cave Creek, AZ USA
Posts: 44,726
|
Is he the new owner or a new employee? I'd go to the boss, if the old one is still there. I've had this stuff happen before too. It's insane for businesses to treat locals like this. It's one thing to blow off a high-maint. person you'll probably never see again anyway. But a repeat and informed customer? That's nuts. I prefer informed customers. I may have to be more competitive on price for them but I know they speak my language and will value the advice I give them.
__________________
2022 BMW 530i
2021 MB GLA250
2020 BMW R1250GS
|