Quote:
Originally Posted by krystar
there's a contract clause that says if you don't have signal in your house, u can get out. check your contract and call customer service
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I do not believe this is accurate. I was trying myself to get out of my AT&T contract for similar reasons and was unsuccessful.
They did send me a microcell and it has made a difference in the house (though certainly not 100%) but in my neighborhood I still have a huge deadzone.
AT&T was unwilling to let me out of my contracts (wife and myself).
I did not realize that Verizon was offering trade-ins - maybe I'll have to look into that. I actually DO need the internet and phone at the same time (Webex) but I could probably live without it.
The microcell is helping; I can actually use my phone at home.
I used this number to get to someone who could help me:
Gina Cain
866-220 8446 ext.1047
From this link:
Reach AT&T Executive Customer Service - The Consumerist