|
About four years ago, I had several problems with my newly purchased Macbook Pro (went through about 2 optical drivers, a motherboard, etc.) The third time I went there, I explained my situation (another bad optical drive), and the apple store representative said "hold on a minute", walked away, and came back out with a new Macbook Pro and handed it to me. This was also the new style laptop, which happened to be a lot higher in performance then my old one. I have not had any problems with that laptop after about 3 years of ownership. I simple love Apple customer service.
|