Quote:
Originally Posted by island911
fwiw, I've heard people b:itch about Apple's "geniuses" more than I've heard complaints about Dell's customer service. ...but that is all about expectations. --I mean "genius bar" . . "geniuses" ...really?
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I doubt the genius bar is perfect, but the only way that is true is if you decided Dell doesn't have a customer service department, they have a piss off the customer department. After 15 years of exlusively using Dell products, (hell I think I am the only dope in the world who bought a dell jukebox) I'm with porsche4life and I'm never going back. Dell helping someone post warranty even for a product that's been broken since day one, is laughable.
I don't own 1 share of Apple, and I haven't owned an apple product since my IIe when I was 8 years old playing lemonade stand.