Quote:
Originally Posted by widebody911
Putting the Steve Jobs fanboi man-crushes aside for a minute, how is it that Apple can provide such great service, but the service the "others" provide falls just shy of aggravated assault?
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Honestly I can't stand Jobs and never could. He may be a brilliant marketer (and perhaps a talented slave driver) but his "reality distortion field" gives me agita. I view him more as a necessary evil.
I think the whole "good CS" policy is a calculated method of differentiating Apple from its competitors and maintaining customer loyalty. Good CS isn't fa$hionable these days, which makes Apple the "hip" choice for its target audience.