Seems I am just ranting about everything these past few months!!!
(Everyone is probably starting to call me Summer of Vash)
Bought a new in box Bosch washing machine on clearance. Deeply discounted it is a Vision 500 series and was priced lower than other new HE washers on sale with half or fewer of the options. Good reviews, overall.
Delivered, set in basement but not set up by delivery service. I set it up this morning per the instructions. I had set up our old Maytag several times over the last years as well as maybe a half dozen other washing machines. BUT I have not slept in a Holiday Inn
in several years......
Per instructions you add a small amount of detergent and run one load without any clothes to rinse out the unit. Turn unit on, unit turns without water sounds, E-13 error. Suddsing, unable to pull water out. Huh??? There never appeared to be any water entering the unit.
OK, loosen water hoses from back of unit, yep water spews. Turn off water, blow through unit, unable to blow. Remove the plastic water strainers, unable to easily blow through plastic strainers. Hook back up, repeat, E-13 error code.
No water through the soap, no water entering unit.
Call Bosch, they are open but can only refer out to local service people. They trouble shoot over the phone and decide the pump or the inner connections are bad.
Saturday, no one wants to come out and provide service. We are twenty miles from two large cities (50K +) both with major universities and an hour from Indy. They all want me to take a day of vacation to wait on them during the week. Bought from Sears so I call them. They'll call me back after monday to tell me when they can schedule a service call. Call the store and they actually laugh at me and say I would have to redeliver to them, pay a restocking fee, and wait a week or so for a refund.
I'm MADDDDD!!!!! And now I have wasted an entire morning, no fence work, no tractor work, no animals done, NOTHING!!! Wasted the entire time. And then spent time typing this to try and calm down. Going into town to yell at the store manager and see what that accomplishes. Doubt it will do anything. Maybe Bosch will stand behind their product? Right now I doubt they will!!!!
So what is supposed to be a good brand to buy, someone who would stand behind their product? There are no "local" dealers who support where I live....
In Texas I was 40 miles from Waco on a back road in a town no one wanted to go to. BUT I could receive service from Maytag on EVERYTHING! And most times it was same day service! Maybe I need to try a different Maytag store??????