[Rick Lee]

Uggghhh. I just reread the whole contract and the section about making changes requires an official amendment only if the change is substantial to the scope of work and/or increases or decreases the cost. We didn't change the cost, just the name of the service and we simplified the logon procedure. They're still getting and using everything they asked for. This is unreal. I can't wait to see this get rebid and awarded for more money IF the other bidders fill out the affirm. action forms correctly. And I hope the call me and ask why we didn't bid.

FWIW, I did win a bid for a CA state agency a while back only because their previous provider and our main competitor decided to not bother with them anymore. We didn't give it away, we won the bid and they've been pretty cool to deal with. But I've heard horror stories from folks at other CA agencies.