[Rick Lee]

I must update this after finishing my plate of crow. I called the end user boss and he said they were never notified of the changes, never migrated to the new platform and their reports just stopped coming one day. This is a big problem on our end and this is the first I've heard of it. When I called them in late June too check in on how the migration was going, the newbie I spoke with totally talked through his hat and said all was well. He had no idea what either of us were talking about. Turns out the lady who probably got the the email and phone call about this was on maternity leave and didn't return. So the other users were totally in the dark and I was too because the one know-nothing I spoke with told me it was going fine and he had no idea. Anyway, they're going to rebid this and want us to bid but, in so doing, to explain how the product works now.