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As noted run your AV in safe mode (if possible, not all AV will), get MalwareBytes and run that in safe mode.
Your best bet is to get some one who knows computers to do this then strip out the remaining files and registry entries manually (at least that's how I do it when I get called).
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Rick
93 968 (My summer car),
05 Cayenne S (My winter car),
79 924 (Wife's summer car), 02 C230k (Wife's winter car),
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