[Porsche-O-Phile]

Sorry about your trouble. I've had great luck with CM in the past. Bought my Mercedes from them. Liked the experience and would do it again tomorrow in a heartbeat. It beats the heck out of dealing with sleazeball used car dealers and third party scheisters and having to put up with a bunch of sales B.S. and haggle over every little thing. Forget it. Life's too short. I found the simplicity of the model to be well worth it. Got a good deal too.

As with any big company I'm sure there is a spectrum of results and YMMV however. Take it up the chain of command.