Quote:
Originally Posted by Tobra
Eric, this is just not consistent with the facts as presented.
The car had an illegal exhaust on it, they lied and said it would be fine. The car was missing parts, the cargo cover and had non-functioning wipers. They are supposed to check that sort of stuff out, they advertise that they do. They will tell you the vehicle is inspected prior to transferring from store to store, clearly they did not do that. They did not even bother to see if it had enough air in the tires.
Really, they did not do much correctly at all, nothing that I can discern, other than getting the car from point "A" to point "B"
|
Read the original post very carefully. The exhaust system passed VA state inspection. It passed emissions. The exhaust system was NOT illegal!! No wrongdoing on the part of CarMax.
The WIPERS are what the OP said would 'fail' the state inspection as they were smearing and tearing.
Missing parts!? Do you think the cargo cover would be caught in a general inspection? You do know that ALL Grand Cherokees have the same side panels with indentations for the cargo cover but NOT all Grand Cherokees came with the actual cover, right? So how would anyone know that this particular GC was so equipped?
They forgot to check air in the tires? Really? You know this, how? Tire pressures fluctuate with temperature. It is entirely possible that the tires had adequate pressure upon inspection and under/over inflation later. TPMS are not very smart. They just alert you to pressures outside a +/- range. It might have had a slow leak around a O-ring or bead, or the sensor itself was faulty or needed to be reset. It could have been the spare tire pressure (checked the same as the four on the ground). You can't assume to know! Only checking and correcting ACTUAL pressure would lead you to the answer. None are a big deal. And none point blame at the inspector
at the time of inspection. Even if it needed a new sensor, the correct VDO part is less than $40.
The CarMax inspection, at the time it was purchased and offered for sale, may have been 100%, meaning zero issues. I can tell you that wiper blades DO NOT last forever on a dealer's lot in North Carolina in the middle of Summer. A personally owned vehicle is much different than a car sitting stationary in the sun in the same place for days at a time. The wiper blades are the first thing to deteriorate. They will literally melt themselves to the glass. It's called lot rot. Still, wiper blades represent one tenth of one percent of the purchase price. Less than a quarter tank of gas.
Inspections DO happen. They DO check the things they are supposed to. Not just CarMax, but every dealer I've ever worked with or know of. I can expand if anyone cares.