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Originally Posted by asphaltgambler
More clues..............When my wife asked the sales guy what light was on, he immediately knew about it and said as much. That the light was on previous and the service dept "attempted" to repair and failed. If he would have told me that BEFORE getting in and driving off, I would have a slightly less salty view on that matter. The tires for this thing are @$500+ each / staggered / run flats. If one is leaking who's gonna pay for that? Who's patching a Z-rated run flat? There is some valid reason why it's on. Air doesn't just disappear, there is cause.
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Yes, that changes things. Might need a new sensor or two or all five. Or it might have a leak around the O-ring (REALLY common on that style VDO sensor). Or it might have a BEAD leak (not a punctured or cut tire) that would require re-seating the bead after cleaning and gooping the rims. But you're a tech, you knew that.
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The aftermarket exhaust does pass state, but the tone/drone is soooooooo obnoxious at 40-50mph even the sales guy said it bothered him. My cost to replace OE Cat/back exhaust is $1K plus my time
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Right, but that's not their fault. Not the original salesperson's fault. Not the buyer's fault. Not the inspection tech's fault. No one's fault. Some may prefer it. Most wouldn't even know.
And two or three of us suggested that it would be possible to hook up with a fellow GC SRT8 owner/enthusiast for a stock swap. You'd make that guy's day if you offered to swap for free and pay you the labor.
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My point is this. I gave the two sales people heads up, paid up front for the transfer. It was misrepresented for the price. Mean while I have ignored other possible buys waiting on this
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I'm sure they would have bought you wiper blades and fixed the TPMS issue. The cargo cover should be understandable. I hope you understand that they didn't 'miss' the exhaust or try to screw you. But it had an aftermarket exhaust and they weren't going to change it. Okay, move on. But don't badmouth them.
The ONLY real gross dis-service done was the idiot salesperson in VA. He dropped the ball handling your requests. Everyone else did their job.
And hopefully you understand that they are out more real cost ($$$) and opportunity cost than you are. They didn't have to refund your transport fee. They did. You shouldn't badmouth CarMax. Feel free to badmouth the idiot salesperson at Dulles CarMax. He's probably working at the Toyota dealer next door by now anyway.