[al lkosmal]

Originally Posted by Laneco

I've gone through this procedure a couple of times. I know it's a little different than other businesses but it is quite effective.

Fax it over. Richard calls, clarifies any points needed, gets you exactly what you need.

Handled.

angela

+1...............a couple of weeks a go, I faxed in a parts request and how/when i could be reached by phone. The next day Richard called, verified that the parts I was ordering met my requirement and it was a done deal.........very responsive, knowledgeable and pleasant individual.

I'm sure that he will be no different regarding tech help.

Regards,
al