Quote:
Originally Posted by Macroni
So you always give your customer the best available deal ?
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Define 'best deal'......trick question, you can't.
So, I try to represent a FAIR VALUE and I'm very up-front about my pricing. I know the marketplace well enough to know where most of my competition will come in. If I get beat on price it's not by much. I'm not worried about it.
Believe it or not, most people DO understand value versus price. Those who repeatedly demonstrate that they do not are quite welcome to take their business elsewhere, as I probably don't want them as a long-term customer.
The moment the OP started re-negotiating, I would have politely thanked him for the opportunity to earn his business, apologized for not meeting his expectation, shook his hand, and walked him to the door.