Quote:
Originally Posted by Nathans_Dad
So Por_Sha, I guess the question is although all these actions may be explainable on technical terms I think you would agree they are not completely honest or up front ways of doing things.
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I think we are starting to go around in circles but to address your question, I think that
you have confused the word "honest" with "distasteful". Just because the dealer didn't roll over and give away the car or tell you all the details doesn't mean he lied. Being aggravating isn't dishonest. As you stated, you vote with your feet. You asked our opinion and I suspect that the reason you asked is because deep down inside you are not the kind of guy who normally breaks his word. As such you were looking for someone to tell you that two wrongs make a right. It doesn't. How would you feel if a Pelican said they would buy a part from you for for $350 and you agreed you'd meet them somewhere in a week. You agreed to not sell the part to any of the other folks that PM'd you. Two days later, another person PM'd the guy and offered to sell the same part for $20 less so the Pelican PM'd you and said the deal is off, I found it for less money. You've turned away other buyers who have gone ahead and bought the part elsewhere because the guy said he'd buy it. Wouldn't you be upset? What the dealer did to get you to come there was dishonest. I wouldn't buy a car from them for fear they have done other dishonest things like roll back the odometer on a demo or not disclose bodywork done to repair damage while on the lot.
To be clear, I do not appreciate nor can I defend the many aggravating things many dealers do. I won't buy a car that has had the "mop & glo" package of paint sealant, scotchgard, undercoating, and maybe cheap tape pinstripes for $999.99 If nothing else, I'll order a car and require that the extras are not applied.
Kaisen is describing exactly what I saw for 10 years in the new car business. Don't forget that used car appraisal is based on what the dealer thinks they can sell your trade-in for. A Chevy dealer will usually pay more for a Chevy trade-in...
We haven't even discussed the overhead cost of a dealer. Can you imagine trying to insure a place that lets people like me testdrive their cars?
Out of curiosity,
kaisen: do most dealers still tack on a huge lot fee to every deal before they figure in sales commissions? Are doc fees still set in stone or are some stores willing to negotiate on them?