Quote:
Originally Posted by kaisen
Sad. I'll treat you well if YOU treat me well FIRST!! Is this the way life works?
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No, it's not how life works but it IS how dealing with a car dealership works. The dealers are the ones who have placed themselves in this position, not the customers. I'm glad you are trying to change things from your end, I would likely be a repeat customer at your dealership knowing that I would have a relatively pain and hassle free experience and would get a reasonable deal. Unfortunately the other 99.99% of car dealers out there don't operate that way. That's why "voting with your feet" isn't always an option. If every dealer in a reasonable radius from your house operates in the usual way, how are you to get a car?
Honestly, my perception is that public opinion of car dealers is about a hair above personal injury attorneys. It is going to take a concerted effort on the part of the car dealers to decide to collectively change the way they do business and try to change the public perception of them.