Quote:
Originally Posted by kaisen
...Would you pay, say, $200 more on a $25,000 transaction to be treated with integrity and respect? To start a long-term relationship with a company that treats you well and shoots straight?
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Now
that's very interesting.
And very revealing.
Let's say I'm considering buying a car from you.
And let's say that you flash your best car salesman's smile at me.
And you say to me, I'm pleased to have you as a customer and I'm going to treat you with integrity and respect so that we can start a long-term relationship with my company, which will treat you well and will shoot straight.
And for this sterling service, for going all out to treat you honestly and with respect, I will charge you an additional $200.
Yeah, right.
Oh, wait! But you wouldn't come right out and tell me that, would you?
Yeah, right.