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Originally Posted by Nathans_Dad
No, it's not how life works but it IS how dealing with a car dealership works.
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No. Life is life. Everything we do every day is life. Even buying cars.
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The dealers are the ones who have placed themselves in this position, not the customers.
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Customers like you perpetuate and validate the practices. Why should they be honorable when customers like you are willing to walk away from a deal? If it's okay for you, why shouldn't they? Maybe they should apply more pressure to make sure you actually sign something THAT DAY. Oh wait, you wouldn't like that.
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I'm glad you are trying to change things from your end, I would likely be a repeat customer at your dealership knowing that I would have a relatively pain and hassle free experience and would get a reasonable deal. Unfortunately the other 99.99% of car dealers out there don't operate that way. That's why "voting with your feet" isn't always an option. If every dealer in a reasonable radius from your house operates in the usual way, how are you to get a car?
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It's not just me. All Autonation stores do not negotiate. All CarMax stores do not negotiate. All Saturn dealerships did not negotitate.
In my metro area (Minneapolis) most of the 'major' dealer groups no longer negotiate: Morries, Walser, Apple, Tousley, Rydell..... represents every major brand. There's only ONE Mazda dealer in the Twin Cities that negotiates... the others do not.
I helped most of them come up with their processes and take the leap of faith.
I will start a new thread on it.
So, every Mazda dealer treated you like crap? There are eight Mazda dealers in the Dallas metro (within 50 miles of downtown). So all eight were unscrupulous sleazebags? I thought you dealt with two or three. I would bet that at least one of them would have treated you well. Then it's your diligence to help them understand that you'd buy from them as long as the price is reasonable. Buy the dealership first. Work on the price last. But you put "price first" by shotgunning a email asking for best price.
Reality: They all paid the same for the car you want. They can all sell them for the same if they wanted to. There is no volume discount. Big and little dealers are invoiced the same amount. If you worked smarter at getting a good price from a dealer you liked, I'm assured you could have made it happen.