Quote:
Originally Posted by kaisen
...If you want ONLY the best price and don't care about how you're treated, you're in luck. You'll be successful. But you can have BOTH. It just takes a little work, if you're interested.
If dealers offered no value add whatsoever, then they wouldn't be in prime locations with clean new multi-million dollar buildings. They wouldn't have comfortable lounges. They wouldn't have free shuttles or loaner cars. They wouldn't have millions of dollars of inventory for you to choose from -- they'd just go dealer-trade for the one you want. The wouldn't go to bat for you when it came to warranty coverage. They wouldn't invest in the latest tools or diagnostics, or send their their technicians to training. They wouldn't offer free car washes for owners. They wouldn't have service hours until midnight, or Saturdays. They wouldn't invest in training their salespeople on product or best-practices. They wouldn't offer test drives. They wouldn't handle registration and titling your new car -- you go to the DMV. They wouldn't offer financing -- you go to your bank. They wouldn't have return policies. They wouldn't inspect or warrant their used cars.They wouldn't have salespeople that could advise you of the best vehicles (or options, packages, incentives, financing, etc)to suit your particular needs.
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With the exception of that in red (but, what do you mean by return policies?), I really don't care about all the other foo foo stuff. I'll take the car I buy into the dealer who has the best shop, or my mechanic.
If I'm buying used from a dealer, I'll buy a pre-owned dealer warranted car, which I did a year ago, an '06 Volvo V70 R to haul my artwork in. And, in CA at least, dealers have to ensure by law that brakes, tires, etc,, meet certain safety standards, so if I'm buying used I'll see if a dealer has what I want rather than go for a private sale.
I don't like 'haggling' and bought new through fleet sales years ago (mentioned in a previous post). Someone told me that markups have diminished to the point that it doesn't work that way anymore, I dunno.