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In my mind, an item is available until I have cash in hand. If a person says they're coming to buy an item, I'll get their cell number in case I get a call from someone else who's interested. Then I can see if they're really on their way or not.
When I post free items on Craigslist I always include:
"Please respond only if you are able to drive to my house right now and pick this up. I will not hold for later. Once someone tells me they're on their way I'll give that person a reasonable amount of time to get here."
I always get the person's cell number and an estimate of when they'll arrive. I'll tell the subsequent responders that they are 2nd or 3rd in line should the original responder flake on me. If the first person doesn't show up within the time they said, I'll call them to see if they are, in fact, on their way. Usually they are, but I've had plenty of "I changed my mind" responses, too.
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Lee
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