[KaptKaos]

I sold an item on ebay in September. I listed the auction as no returns or exchanges.

Got an email yesterday from the buyer. The buyer says the item (which was new in box and working) now doesn't work.

I purposefully listed the item as no returns, and the price was cheap accordingly. It is an older piece of equipment (i.e. out of warranty) and I didn't want to deal with any issues going forward.

I believe I am well within my rights to reject the return request. Has anyone else been in this situation? How was it handled?

FYI - the item is covered by ebay's buyer protection plan. What does that mean to the buyer in this case?