[RKDinOKC]

Just got chewed out for NOT doing something I was specifically told NOT to do! @#$!!

Was told specifically to NOT update any services on the Exchange server because there are lots of linked services in our domain due to some of the software packages. Well, the web dude updated the .NET services on the web servers today and it killed the web access for Exchange. No error messages in the logs, it just doesn't talk to Mac Outlook, Web Browsers, or Phones. Employees are calling IT because their email access quit. I get call at 1am to say I need to fix exchange as it hasn't been working right since 3pm. And a new IT guy that knows all about Exchange has been messing round on the Exchange server. I see nothing in the logs and call Microsoft...the first thing they do is check the server updates and tell me I have to update the server before they can even talk to me any further. I update the server and it fixes web access because it puts the Exchange server on the same version of updates as the other servers in our domain. Tell my boss about the outage and solution and get chewed out for NOT keeping the server up to date...What?! ONLY THEN do I found out about the other .NET services being updated at about the same time as email services stopped. How about the web dude getting chewed out for updating services on domain servers on a week day, AND NOT notifying everyone else so all the servers can be updated to the same level???