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Fred, here's the way many shop owners do it around here...
They get to work around 7:30 and put the "open" sign on the door, and unlock the door. They answer the phone, and make phone calls.
At 8:00 they start working on cars and (if it's a one-man shop) any phone calls go to the answering machine. The phone calls are returned during breaks or the lunch break.
They don't chit-chat with people who walk in.
At 5:00 the "closed" sign goes on the door, and the door is locked, and they straighten things up. They can pick and choose "walk-ins" as they please. At 5:30 they have left the shop and are on their way home.
Quality of life is waaaaaay better. Please do as others here have suggested, and limit your business to the kind of clientele that you want.... either by choosing to keep the customers you want, or by choosing a "niche" group of cars that you want to work on.... air-cooled, water-cooled, whatever. Think about the clients you have now, and think about keeping some of them, but not all of them.
Sit down with a pad of paper, and figure out which clientele to focus on.
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