Quote:
Originally Posted by Outback Porsche
I had to fight with my home insurer after we had been broken into. 9 Months it took to settle (for just over $2500 claim) and only after I sent an email to the CEO.
Fortunately in Oz all public company exec's contact details are public domain. A quick google and I had them.
My case officer called me the afternoon I sent the email, to let me know they were going to settle. I even had a phone call from one of the VPs and an email from the CEO apologizing for the delay.
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I told mine you have 1 hour to settle the matter or I will be making phone calls and I will be head hunting, I didn't care who's head I chopped off but someone was going down. They started taking me seriously then.