|
Hmmm...
Apple store service at the NYC store sux balls. It might be ok when you're buying something new. But for after sales support, you have to make an appointment at the "genius bar" and its a PITA. They also won't just sell you repair parts. The SuperDrive in my wife's MacBook took a dump (2nd one to do so) and I just wanted to buy a new one and install myself. Nope, "sorry we don't sell parts, you have to make an appointment at the genius bar," said the drone in the red apple store shirt. Apple also couldn't seem to get its act together to ship a replacement battery that my wife ordered online. She ended up getting faster satisfaction from an aftermarket supplier.
I like the products (on my iPad right now, use iTunes, apple tv, etc), but for us the after sale service has been poor.
__________________
Jacob
Current: 1983 911 GT4 Race Car / 1999 Spec Miata / 2000 MB SL500 / 1998 MB E300TD / 1998 BMW R1100RT / 2016 KTM Duke 690
Past: 2009 997 Turbo Cab / 1979 930
|