Quote:
Originally Posted by Jrboulder
They have great customer service, however they heavily rely on repeat business. The way they achieve that is with products that don't last very long, great customer service, and by making their old products obsolete. I would much rather have an iPhone that would last me solid 5 years like my last phone. All I use it for is Pelican and email.
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".....however they heavily rely on repeat business..."
is in direct conflict with
"...products that don't last very long.........by making their old products obsolete,...."
You don't build brand loyalty (repeat Business) by making a bad product.
As far as obsolescence I have no idea where you are going with that. Every time Apple has made a major hardware change they have gone to great lengths to ensure compatibility of both old and new platforms for several years. We had the x86 to PPC switch then PPC to Intel. Intel switch was announced in 05' and OS support for PPC continued for 6 years.