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Originally Posted by rsNINESOOPER
Just out of curiosity what in store consumer experience are you comparing your Apple store experience to? Oranges to oranges what other store/manufacturer that sells personal electronics offers good customer service?
Customer service is dead in general and Apple has made it a point to base their business on a model that brings customer service to center stage with great success. More business should follow the template.
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Verizon? Best Buy?
I rarely buy electronics. I have a DROID that I purchased about 2-3 years ago.
I don't like salespeople. I fail to see how they add any value. But I guess most people are rubes who basically WANT to be talked into buying something.